NOTICE

UserNotice

Page info

Writer 최고관리자 date18-10-08 15:40 Search19hit Comment0case

Main



Notes on deposit and withdrawal




1. Deposit / Charge


  1.1. PHP charge


   - PHP You must register your refund account before chargingto be able to charge.

   - If you make a payment to the designated account after applying for the charge, the charge will be processed

     by the administrator's confirmation and approval.
   - Charging is only available from 09:00 to 18:00 on bank business days,

      Applications for charging outside of business hours will be processed sequentially from 09:00 on the next business day.
   - If you change the name of the buyer, it may not charge or it may take a long time to charge.
   - Incorrect charging process will take more than 1-2 business days after submitting data, and charge may be rejected.
   - PHP You may require additional proof of deposit, identification, etc. to confirm the charge.


  1.2. Coin deposit


   - Coin deposit is usually reflected automatically within 30 minutes, but depending on coin network situation,

     reflection time may be delayed.

   - After November 1, 2017, the deposit must be deposited into the newly issued coin wallet address,
     If you deposit a coin to an old coin purse address, it may not be reflected automatically or you may lose your coin.

     The Coin Exchange will not be held liable for lost coins deposited at the previous coin purse address.



2. Withdrawal / Refund


  2.1. Withdrawal / refund policy

     - The withdrawal / refund limit is PHP 500,000 per coin. (The coin is based on the current coin value at the time of withdrawal).
     - Limit on withdrawals: PHP will be charged after PHP first charge, and coins will be withdrawn 72 hours after the

       first deposit in PHP.
          · Customers who are subject to withdrawal restrictions can not apply for withdrawal in PHP or coins.

          · The withdrawal limit applies only once, and thereafter there is no withdrawal limit.

          · Example of withdrawal / refund processing

              ① PHP first charge → coin trading → first deposit withdrawal: 72-hour withdrawal limit

              ② PHP first charge → coin trading → PHP first refund: 72 hours withdrawal limit

              ③ coin deposit → coin trading → PHP first refund: no withdrawal limit

              ④ Coin deposit → coin sale → coin deposit: no withdrawal limit

              ⑤ Coin deposit → coin transaction → ⓐ PHP refund & ⓑ part withdrawal & ⓒ PHP first charge → ⓓ PHP refund ⓔ coin withdrawal: ⓐ PHP refund is possible ⓓ PHP refund and ⓔ coin withdrawal ⓒ PHP after first charge 72 Time-out limit applies

   - PHP refund, coin withdrawal will be processed after the administrator confirms and approves.

   - PHP refunds and coin withdrawals are only processed between 09:00 and 18:00,

      Applications from outside the business hours will be processed sequentially from 09:00 on the next business day after

      checking by the administrator.

   - Suspicion of fraudulent transactions may result in withdrawals / refunds being restricted or denied.

   - You may ask for a copy of your bank account, proof of deposit, identification, etc. to verify your identity.



 2.2. PHP Refund

    - PHP refunds can only be refunded to the account of the person registered in the refund account.

    - In accordance with the withdrawal limit policy, the first withdrawal of PHP after the first charge of the PHP will

      be withdrawn within 72 hours of the bank's business day.

    - Limit of 1 day withdrawal is PHP, coin integration 500,000 per (Coin is based on current coin value at withdrawal application).

 2.3. Coin withdrawal

    - In accordance with the withdrawal limit policy, the withdrawal of coins after the first charging of the PHP will be

      withdrawn for 72 hours on the bank's business day.

    - Limit of 1 day withdrawal is PHP, coin integration 500,000 per (Coin is based on current coin value at withdrawal application).

    - If the TXID was created after withdrawing coin withdrawal, it is normally withdrawn, but it may take longer

      depending on coin network situation.

    - Coin withdrawal history and TXID can be checked on the [Bank Statement] screen.


3. Change PHP refund account


    - PHP To change your refund account, please email info@philbit.ph in the form below and we will reset your account

      registration after confirming your identity.

          · Mail subject: PHP refund account change request - [user ID]

          · Message body: user ID, user name

          · Attached file: Copy of identification card (back cover of resident registration number), copy of registration

           account before change image file

           Only image file formats such as bmp, jpg, and png are available (pdf, doc, xls, hwp, etc).

    - After the account registration is initialized, you can register the new account by following the registration

      procedure directly on the screen.

    - Please be careful when registering your PHP refund account change process, which may take 1-2 business days

      after receiving your email.







Comment List

There is no registered comment.